MEAL (Monitoring, Evaluation, Accountability, and Learning) Assistant at Unique Care and Support Foundation (CASFOD)

Key Responsibilities
Monitoring & Evaluation:

• Assist in the development and updating of data collection tools and templates.
• Support field data collection activities, ensuring accuracy and timeliness.
• Support routine quantitative and qualitative data collection from project sites, partners, and beneficiaries using approved MEAL tools (surveys, checklists, focus group guides, etc
• Enter, compile, and analyze monitoring data using appropriate software.
• Assist in the design, adaptation, piloting and contextualization of data collection tools and digital forms (e.g., KoBo, ODK, CommCare) as guided by the MEAL Officer.
• Conduct regular field monitoring visits to assess implementation progress against workplans, indicators, and quality benchmarks in MEAL plans.
• Participate in baseline, midline, endline surveys and needs assessments, including sampling, data collection and basic data cleaning.
• Support the tracking of output and outcome indicators through routine monitoring, logframe tracking and indicator performance tracking tables.
• Conduct regular field monitoring visits to assess progress, challenges, and data reliability.
•  Supervise and manage enumerators during fieldwork, providing on-site support and resolving issues as needed.
• Support baseline, mid-term, and end-line evaluations by assisting with data collection, entry, and analysis.

Accountability & Feedback:

• Support the implementation and regular functioning of community feedback and complaints mechanisms (CFM), including helpdesks, hotlines, suggestion boxes, and community meetings.
• Receive, record and categorize feedback and complaints in a confidential, safe and respectful manner, ensuring sensitive cases are referred according to established SOPs.
• Ensure that feedback and complaints are documented, responded to, and addressed appropriately.
• Promote community engagement and ensure community voice is integrated into program activities.
• Follow up to ensure that the feedback loop is closed and that communities are informed about how their feedback influenced program decisions.

Data Management & Quality Assurance:

• Maintain organized and secure data storage systems.
• Ensure data quality standards are adhered to SOPs, including validation and verification of data.
• Support periodic data audits and quality checks.
• Support in planning and conducting data collection for monitoring and evaluation purposes, including surveys, focus groups, and interviews.
• Ensure accurate data entry and data quality checks for program data.
• Assist in developing and maintaining databases and tools for data management and reporting.
• Support development of monitoring tools and data collection instruments.
• Train program staff and implementing partners on data collection methodology and tools, ensuring good practices in data collection are understood and adhered to.

Learning & Reporting:

• Assist in compiling lessons learned, good practices and success stories from project implementation, with a focus on how evidence has improved program quality.
• Support knowledge-sharing initiatives within the organization, such as training sessions or workshops.
• Contribute MEAL-related inputs to communication products, case studies and donor visibility materials, as required.

Capacity Building & Coordination:

• Support training and on-the-job coaching of project and partner staff on MEAL tools, data collection protocols, indicator definitions and accountability standards.
• Support training sessions for staff and partners on data collection and management.
• Provide regular support to field teams to improve the completeness, accuracy and timeliness of routine monitoring data.
• Coordinate with program teams to ensure MEAL activities align with project objectives.
• Promote a culture of data use and learning within project teams by regularly sharing monitoring findings and feedback trends.
• Liaise with partners and stakeholders as required.

Compliance, Safeguarding and Other Duties:

• Ensure that MEAL activities adhere to organizational policies, donor requirements and relevant humanitarian standards (e.g., Core Humanitarian Standard, Sphere).
• Integrate protection, gender, age, inclusion and safeguarding considerations into all MEAL activities and interactions with communities.
• Uphold the organization’s code of conduct, values and confidentiality requirements at all times, especially when handling personal or sensitive data.
• Perform any other tasks assigned by the MEAL Officer or line manager that are consistent with the role and organizational needs. 

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